I looked on the net and David Shuttle were having a sale and I ordered a swarovski chinese zodiac horse. It was free delivery I was asked which day I wanted it delivered - this was Friday so I chose Monday. I had my doubts as Monday was Christmas Eve but sure enough it arrived at 12.30 beautifully packed - I got a whole store bag full of shredded paper out of the cardboard box. Not only was delivery free and on time but they enclosed a little packet with two Lily Obrien chocolates. That's what I call service!!
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