Product (Berghaus Choktoi II) arrived in good condition and was exactly as ordered. Was bought as a gift and recipient was very pleased with it. However, I paid extra for delivery the following day and waited in all day but the delivery did not arrive in its allocated slot. I called Simply Hike: the lady was very helpful and chased up the courier, and I was told it would arrive by the end of the day. It didn't. After a second call, I was told it would arrive by noon the following day. It did (just) - but having to stay at home for a day and a half was frustrating to say the least, and for that reason I would be reluctant to use the company again. SimplyHike might wish to review their choice of courier.
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