here is a warning to any Amazon customers who read this. if your parcel is marked for delivery by a company called 'HDML' or 'Yodel' - cancel your order straight away. They are an awful delivery company, simply Google HDML and read the reviews. I have been waiting for a parcel from Amazon (I will also point out that the order was split into two packages, one delviered by City Link - which arrived on christmas eve, and the other by HDML (the package entrusted to them values at over £400) which I am still wating for) which was supposed to be delivered on the 28th.
the company has since claimed an 'address problem' and an 'attempted delivery', yet no attempt has been made by the company to contact me or let me know they could not deliver despite clear instructions being left on the door.
The company also has no way of contacting them other than a premium rate call line and an postal adress - no email or anything
The so called 'live chat' that I used seems to be nothing more than an automated response machine answering my very descriptive and complicated queries with questions like 'The system is loading your details, this wont take a moment'
so in the end - DO NOT USE THIS COMPANY
shame on you Amazon for using such a awful company
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