I ordered a penknife for my wife for Christmas from this site on the 11th December, plenty of time you would think for their standard 5-7 day delivery. Still nothing has been received. Tried to contact them via their website, nothing. No phone number to contact. I have just raised a chargeback with my card provider as goods have not been received withing the stated time frame. I would urge anyone who has purchased and not received their goods to do the same, your card provider will give you a refund. Happy to reverse this if the pen-knife is received.
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