I have used hungry house several times. It's very hit or miss with the takeaways on its books. Two have been fine and all went smoothly, the other two I ended up having to call and chase and was lied to both times telling me the food was on its way but it didn't turn up for another 30min - nearly two hours from ordering. Last night was a complete waste as we were all so ill in the night because it didn't turn up till 10pm, we ordered just before 8.30 and were told the food would be with us before 9.30 at the latest. This is unacceptable.
I will call up my favourite takeaways now (none of the ones on HH's books), so that food arrives within an hour at most and the customer care is better as its direct.
UPDATE----- Hungry House have kindly given me £10 for the inconveniences so for, so I will try them again one more time.
Jim Barrow found this review useful
It took a while for me to stomach using the service due to the low return on DVDs, but for the idea of the ease of use it actually isn't too bad of an option.
However the service is not as easy as it presents itself. I have sent of around 80 DVD's (for which I'm only receiving £23) and it's been over a month since they were sent. I have not received payment and I have sent an email to ask what is going on but have not had a reply. I have not received an email to let me know they have not received anything. The whole thing is a complete con and I will continue to chase and complain to Trading Standards.
DO NOT USE!!!!
UPDATE --- I have tried to contact via email and still received no reply. I have spoken with them on Live chat, and the adviser was incredibly rude and closed the chat session on me.
I would put a £100,000 bet on if you investigated the company, the warehouse workers are told not to register all the boxes in the hope they won't have to pay saying they didn't recieve them.
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