Diet Chef

Given wrong info by person on phone

I was supposed to get my first delivery of Diet Chef today - but have now been told it will probably be Monday at the earliest. I work Mondays and Tuesdays I won't really get the food until Wednesday.

I am so disappointed by this, not only I have not bought any food as I expected to be eating my new diet, I also have a wedding in 6 weeks that is the whole reason I'm doing this. Now I will only have 5 weeks on the Diet Chef plan before being a bridesmaid.

I really hope the Diet Chef experience improves for me soon, this was a very unimpressive beginning.

UPDATE
Unfortunately it would appear the person I spoke to had the wrong information as my order arrived today, just one day late. I am much happier with that short delay than when I thought it was going to be a whole week late. It's a shame the person on the phone didn't know this when I called!

Kevin Dorren found this review useful

03 January 2013

Reply from Diet Chef Limited

Tara
I am very sorry that the delivery was delayed by one day, it was delivered today.

I hope you enjoy your Diet Chef meals.

Kevin
Founder
Diet Chef