I purchased a Shellac manicure through Wowcher for a place called Shellac Diva in Marylebone. The service was shoddy, I was kept waiting for ages despite having an appointment, the manicurist kept stopping in between my manicure to thread other customers' eyebrows and I ended up with a lumpy manicure looking like it was done by a 5 year old. I contacted Wowcher, did not hear back from them for days, then they said they would investigate, but I heard nothing again so contacted them after 10 days asking for a refund and was told that it's pretty much my problem because my contract was with the supplier, not Wowcher. Groupon has given me refunds for bad service and I will definitely only be using them in future. POOR CUSTOMER SERVICE FROM WOWCHER.
Vanessa found this review useful
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.