I am very unhappy with this company. I placed an order on Friday 21st Dec 2012 and the website happily accepted my downloaded picture and was happy to take my order and my payment.
Les than ten minutes later I received an email stating the picture could not be used due to it not being able be recreated in the sized canvas I required. I then emailed straight back to say I thought the website wouldn't have accepted the picture if there was a problem.
I was then advised to cancel the order to which you could not carry out which had only been placed minutes earlier would cause a cancelation fee to occur of 25% of my order value. I find this totally disgusting as it was not my fault you took my payment but couldn't create the order. Then to top this off my refund still has not be processed and we are on the 2nd January 2013. Absolutely disgusted.
Deanna Mellor found this review useful
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