I tried 3 seperate websites promissing to unlock my ATT iPhone 4S to no avail. All 3 sites took my money but were unable to unlock my phone. I tried this site as a last ditch effort and was extremely suprosed when I recevied the email confirming my device had been unlocked. The process took about 18 hours. I rushed out and purchased a SIM card from the local carrier (I am travelling overseas) and went back to the house to synch the new SIM card with iTunes. As soon as I plugged the phone into the computer it restarted. When it cam back on, it was displaying the name of the local carrier! The process worked!!
I highly recommend this service to anyone who is stuck with a device that is being held hostage by their original carrier. I don't feel bad for unlocking the 4S for use abroad because I purchased the iPhone 5 for use on my home carrier on the same line. ATT is still making a ton of money off of my account every month.
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