I ordered flowers on 21st December for my wife to be delivered on Christmas eve. Nothing was delivered despite an email saying it had been allocated to a local florist on the 24th. On the 27th they told me they would investigate. Still no flowers nor a reply. They took the money quick enough, but now wont give me a refund. That is theft in my books! Today they said they were shut between Christmas and New Year and thats why they didn't reply. Must have been a burglar that replied on the 27th! (If there is anything missing the burglar signed in as [name]!)This is the 8th order I have placed with them. Clearly customer loyalty means nothing to this lot. Unless they pull a rabbit out of the hat I wont use them again.
They have my contact number. Hopefully one of the senior management will have the courage to call me and resolve this.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.