Louise Heath ´s profile

Reviews (2)


Good quality products and excellent choice, although some items quite pricey.

Good quality products and excellent choice although a little pricey. I've also had stock issues on a couple of occasions - products shown available online and then out of stock after ordering.
Have always been very fair on returning products which is good when you need a dress for a wedding but don't know how big you'll be!
Overall, happy with products and service and would recommend.

30 December 2013

Reply from seraphine.com

Dear Louise,
Thank you for your feedback.
We try our best to maintain accurate stock levels on all our lines. However due to popular demand, some items may sell out. A refund will be processed straight away for any missing item. If you have any questions please do not hesitate to contact us.
Kind regards

Planet Bake

Good service, bad product

I was not very impressed with the cake pops stands I ordered. The quality is pretty poor and they look very cheap. I could not actually get the sticks into the holes and when I did they didn't hold the weight of the cake pop (kept falling over and looked ridiculous) - so much so I didn't use them and they will both be going in the bin, shame as I had to spend the same amount of money again on something else, was disappointed.
That said, I ordered them for next day delivery and they turned up fine, so can't knock the service.

Louise Heath ´s profile

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Louise Heath
United Kingdom