I ordered a medium to firm mattress for my son, thinking it would be perfect. It was a foam only mattress, that turned out to be like a plank of wood. Did the positive reviews the mattress had received actually exist?
So, i phoned immediately to arrange to exchange the mattress, and was told i would have to pay £65 to return it for a refund or £50 to return it for an exchange. Ludicrous prices!! i found a courier online for £11 and opted for the refund option rather than have to deal with this company again!
Connect with Facebook to get one click access to Trustpilot. It's easier.
Sign up with Facebook