Matt Byrne´s profile

Reviews (1)

Recruit So Simple

Good system, continues to improve, excellent service.

We've been using RSS for about 6 months now, having migrated from a locally-hosted system. On the whole, it's excellent.

We had a couple of teething problems, but they were addressed very soon after being identified.

The support team is extremely responsive. Raising a support ticket is very efficient, and usually results in a response within minutes (not sure what their SLA is, but I'm very happy with that). And any problems are usually fixed straight away, or an alternative solution given.

We've made a few suggestions for further enhancements to the system, and we're expecting a new version to be in place soon.

The system does the job we need it to, it's well priced, there's no tie-in, and exporting information is straightforward, and free. I can only see it improving, given the quality of the team behind it.

Overall, we are happy.

Matt Byrne´s profile

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Matt Byrne
Reviewer
1971
Derby, United Kingdom

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