We have purchased a lot of what we need to refurbish our bathroom from yourselves including tiles to cover the whole bathroom. Unfortunately a few of the tiles broke during the fitting and so we needed to buy just one more box from you, at a cost of around £15.00, unfortunately with the delivery charge this made it a very expensive box of tiles costing more than £50.00! I would have bought the additional tiles elsewhere if I could to avoid this charge but they wouldn't have been a true match and spoilt the overall look of the bathroom!!!!
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