I have been shopping @ Tennisnuts for a couple of years and have always been satisfied with the prompt and kind service. Until now....
I have recently moved from Brussels to Geneva and kept my good old habit of re-ordering my squash racquet from Tennisnuts.
However, this time things gone very differently.....
First, I was informed that I need to pay an extra 17 GBP for shipping despite the racket is only 135gr and including packaging is well below the 1kg limit that qualifies for the cheaper shipping cost option. Fine, let's pay the extra 17...
Then, when receiving the packet I was informed that I have to pay an extra 25.40 CHF for duties and taxes. 25.40 CHF on a 50GBP racket is a pretty hefty upcharge and I am pretty sure it is way more than the applicable VAT.
Thus, I do not see how I can continue ordering from Tennisnuts in the future.
So long Tennisnuts....
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