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Reviews (1)

Just miniatures

Would not use again

I ordered goods from Just Minatures on Thursday 27th December and did not receive then until 3rd January, although goods were supposed to be sent out 1st Class which is what I paid for!! I also sent two emails and have not received any acknowledgment. Bad customer service.

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Charlotte Bailey found this review useful

03 January 2013

Reply from Just Miniatures Ltd

This customer ordered 2 miniatures which were shipped the day after receiving her order, so well within the time-frame we specify. The customer chose to use Royal Mail as her shipping service.

Unfortunately, at this time of year, some items can take a little longer to arrive.

With regards to customer emails not being responded to, the emails were received only yesterday, 1 hour before close of business and are a queue to be responded to today.

Just Miniatures shipped well over 20,000 orders between November and December 2012 with 99.7% arriving safely and in a timely manner.

Christine Spacey´s profile

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Christine Spacey
Reviewer
United Kingdom

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