Mark Hodge´s profile

Reviews (2)

Terrible experience cannot be trusted!

I placed an order on 3rd January 2013 with Value Basket for two HTC Desire X phones, price looked good but the whole experience has been a nightmare.

Have still not received my order despite written assurances from Value Basket, I emailed them on 13th January requesting my order be cancelled so far no response.

Also tried phoning the non-existent customer services number which just rings constantly so looks like the whole customer service experience is non-existent.

I would not recommend value basket, its a great shame as I expected a good experience.

I now have to fight to get back my money from them.

16 January 2013

Reply from

Hello Mark,

Thank you for your review. We do apologise for the delays experienced with your order and our phones lines, but we can confirm your order was refunded yesterday.

Kind regards,

Angel Liu

Protect your bubble

Fantastic service once again

I have used on many occasions for gadget insurance, anyone looking to protect gadgets this is the best option.

Mark Hodge´s profile

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Mark Hodge
Male, 1975
Knebworth, United Kingdom