ELENI KYRIAKOPOULOU´s profile

Reviews (1)

boohoo.com

DISSAPOINTED

FULLY DISAPPOINTED, I HAVE ORDERED 2 DRESSES, ABOUT A MONTH AGO AND I DIDN'T GET THEM YET. AND THE MOST REDICOULUS IS THAT NO ONE COULD HELP ME TO GIVE ME A STRAIGHT ANSWER WHEN I'M GOING TO GET THEM. THE WORST SERVICES I'VE EVER SEEN!!!

Elliot Biddle found this review useful

07 February 2013

Reply from boohoo.com

Hi Eleni,

Thank you for taking the time to leave us feedback based on your experience while shopping with us.

I am very sorry that you are not satisfied with the level of service received. Please be assured all customer comments are taken very seriously and steps taken in response to improve our service.

After tracking your parcel I can see that it was delivered shortly after this review was written. I apologise that all internationally shipped parcels are subject to clearance from customs which can lead to a delay in being delivered.

I hope that this matter has been resolved, however if you do have any further issues to discuss please do not hesitate to contact us.

I hope that you do not judge the company on whole because of this issue and that it does not put you off shopping with us again.

Kind regards,
Emz

ELENI KYRIAKOPOULOU´s profile

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ELENI KYRIAKOPOULOU
Reviewer
United States

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