We arranged to have meet and greet at Heathrow. On the morning as asked I called 30mins prior to our arrival so that our car could be collected. We got to Heathrow and had to wait 45mins for someone to meet us! Then as we returned I called to confirm where our car would be to pick up....the location completely contradicted the written instructions sent when I made the booking so I called again and was rudely greated by a representative saying I have already told you where to go, our driver has been waiting ages for you. It seems it is ok for stress free parking customers to have to wait but not for stress free drivers!
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