Linnworks for us is a good affordable stock software system that could be an outstanding peice of software were it not for a number of characteristics that for our business model, are totally frustrating.
These annoying characteristics are as follows:
1. Picklists show parent items (made up of composites), instead of grouping by the child items contained in the parent items.
The following SKU 'IPHONE-CASE+E-HOLDER+CARCHARGER' is a parent item that contains 3 composites. If there are 25 of these parent items in orders it shows up in the picklist like this:
This picklist method makes no sense at all. The picklist should show all items in their granular form. like below.
2. The inability to hide 'parent items' from view in the following places:
In the main inventory view. When adding composites to an inventory item (search function brings up the entire inventory) and when adding items to a PO.
We have so many parent items made up from composites that it takes ages to search for an actual physical stock item when completing PO's or adding child items to a parent item.
3. the way Linnworks maps and deals with ebay variation listings. I opened a ticket about this back in august and in December, i finally had the opportunity to speak with a support guy because we were going back and forth with support tickets and nobody was actually listening to what i was saying. We lost thousands of pounds due to variation listings not updating with the correct stock quantities and featured first listings re-listing without half of the variations that it originally had.
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