julie evans´ profile

Reviews (1)

boohoo.com

re xmas order

was let down of a xmas present as it didnt arrive got lost from despatch to delivery! took several days to get a reply then out of stock!

07 February 2013

Reply from boohoo.com

Hi Julie,

Thank you for taking the time to leave feedback of your experience with us.

I am sincerely sorry your the problems experienced with your order and the delay in receiving a response to your queries. I apologise that you do not feel satisfied with the service that you have received, please be assured that it is not our intention to anger or upset our customers in any way. I can fully understand your frustration in this matter.

I apologise that without access to your account details I am not able to investigate this matter as to the delay in notifying you of your ordered item not being available.

I hope that you do not judge the company on whole because of this issue and that it does not put you off shopping with us again.

Kind regards,
Emz

julie evans´ profile

profile image of julie evans
julie evans
Reviewer
United States

About