The rear car rack i purchased developed a fault and after some intital confusion, i could not be happier with the help and speed with which the problem was dealt. I would like to thank David James the warranty manager as being especially kind and helpful - making sure that i was happy with the replacement parts and that the fitting (of the rack) was correct.
Overall i have found Rutland to be a good company to deal with with excellent prices and range of cycling goodies.
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