Easy to order online, good website, order confirmed quickly...but then some items weren't available and so had to be refunded....
Louise from Customer Service was excellent...contacted me immediately about the non availability and gave me options as to how to handle this. Also, a stock shortage meant another item was upgraded at no extra cost to me.
If you need spare strings, plectrums or other accessories then this is the company I always use. They're easy to deal with...and nice people too...I've met them! They're in the same building as Holiday Music, my favourite (and only) guitar shop....they have the biggest selection of left handed guitars in Europe....wonderful. Its great to be able to get your guitars and accessories in one place......
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