First order a Felt AR4, arrived on the day it should have and was well packaged in their huge cardboard box. Bike was pre-assembled but did check all of the bike. Very happy with this order.
Have placed about 10 further orders with Tredz, most orders get to me within 5 days but have been the odd accassion where item(s) has been out of stock and informed after making my order. Only one incident where Tredz forgot to send an item out, but at day 8 I prompted their sales team.
Recently have received a phone call if item is not avaialble, much better service as always given the option to cancel !!!
I have noticed that only some of my orders appear when I log into my account, maybe a software error !!!
I have dealt with a lot worse, generally Tredz gets it right. All orders are free postage so I dont expect express delivery
Still providing a great service..........the best bike shop online :)
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