I ordered 4 bunches of flowers to 4 separate locations on New Year's eve. The Iflorist website told me they would be delivered on the 2nd January. On the 3rd of January I was alerted to the fact that none of the flowers had yet arrived to their destination.
I tried to call Iflorist but they do not have a telephone number. When I used their email ticket system I got a reply to say their offices were closed.
Later this evening I have received numerous email confirmations that my orders have now been allocated and WILL be delivered on the 2nd of January !!!
As I have not received the orders as requested and promised, and Iflorist is clearly an incapable and unpersonal company, I will be asking for my order to be cancelled and for a full refund. This doesn't compensate me for the lack of 4 bunches of flowers where I wanted them, when I wanted them. I will be recommending to as many people as possible NOT to use this company as their service is terrible.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.