I have now used Merlin twice and must say this is the best customer service I have ever encountered for an online site. Often I have found that everyone is helpful up until the purchase, but wih Merlin their after purchase customer service was their highpoint. Their customer service team responded to my email questions almost instantly and were happy to answer my ongoing questions. In my particular situation, the customer service team even provided me advice on shipping which I am very grateful for as it turned out to be correct. With their customer service on top of their extensive range and great prices, you can't go wrong, and I will sure be back. Thanks Merlin!
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