Nick´s profile

Reviews (1)

Battery Force

Simple ordering and super quick postage

Site was easy to navigate, informative and postage was very quick.
Disappointed at paying 2 delivery charges when after ordering AAs I realised I needed AAAs as well and placed a follow up order. Both packages arrived at same time when they could of been combined and saved me money

04 January 2013

Reply from Battery Force

Dear Nick,

Thank you for taking the time to review Battery Force ltd.

We are pleased that you placed to orders with us, on the same day, unfortunately it is all automated here and as soon as the orders are printed they are processed and packed, so we were unaware that you had placed 2 orders within a short space of time. If you had been able to contact us the same day we would have been able to merge these orders and thus put everything in one pack and more importantly save you postage.

However, as a gesture of goodwill we have credited you back for 1 amount of p&p, you should receive an email shortly confirming this for you. I hope this is acceptable.

Kind Regards

Batteryforce Customer Care Team

Nick´s profile

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United Kingdom