Collins´ profile

Reviews (1)

BeautyBay.com

Typical quick to place order silence over issues with that order!

The order was placed without any problem but there was no communication received about late delivery of items despite the fact the order was stated to arrive for Christmas. One item did not arrive until well after Christmas without explanation or apology and no response was received to emails advising that the item was no longer required due to its late arrival as it was intended to be a christmas present. Seems to me that the site is quick to take orders but not inclined to deal with issues once the order is placed!!

04 January 2013

Reply from BeautyBay.com

Hi Collins,

Thanks for your feedback.

I'm sorry to hear that your order was late. I've passed your comments onto our Customer Service team for review.

Kind regards,

The BeautyBay.com Team

Collins´ profile

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Collins
Reviewer
United Kingdom

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