I have had some problems with 3 of late - I had 2 phones with them and to be honest there service is not great!
I had a problem with a Blackberry Curve 8530 that needed to be reset at least 4-5 times a day. I had 6 months left on the contract & wanted to upgrade but they would not allow me to do it, they would only offer to repair the phone & this could take up to 2 weeks.
So I friend of mine mentioned that Phones4u offered buyout deals - so I called them & hey presto within 24 hours I get a brand new Blackberry 9900, and agreed buyout fee of £120 payable to me in 40 days. Well chuffed you should try them.
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