Adam Knauer´s profile

Reviews (1)

ValueBasket.com

SCAM, avoid at all costs!!!!!!!

This 'company' took my money for a tablet on 10th December (over 700 pounds) and kept messing me about since the beginning. First it went out of stock, they offered me a different one, I kept replying to their emails and they kept pretending not to have received them. Some 5 telephone calls later (last one lasted 48 minutes!!!!) they said they would ship it out the next day. Today is 4th January and after a few more emails and calls to them, they have just emailed me to say the other one is out of stock as well. The worst thing is, they know it is out of stock and they still lie to get you out of their hair, they claim there was a problem with your enquiry but now it's sorted (it has happened twice to me now) and that you will get it within a few days and after that they say there's another problem.... They are using my money to get interest while I cannot work on the tablet I paid for a month ago... SCAM SCAM SCAM, THIS COMPANY IS A SCAM, their customer service people lie like there's no tomorrow, I am referring them to a fraud investigating agency and my bank. Have demanded a refund but who knows when I will get it... SCAM, AVOID IT AT ALL COSTS!!!!!

Chris Chamberlain found this review useful

08 January 2013

Reply from valuebasket.com

Hello Adam,

Thank you for your review, and we do apologise for the delays in fulfilling your order.

Your order has been refunded however, and should reflect back on your account shortly over the next couple of days, Please do let us know if there's anything we can do to further assist.

Kind regards,

Angel Liu
ValueBasket.com

Adam Knauer´s profile

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Adam Knauer
Reviewer
1975
London, United Kingdom

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