What, they're rated as 'Low'? DPD send a confirmation to your EMAIL address, containing a 1-hour time slot. Their drivers are friendly and considerate. They're easily the best courier service around currently.
I regularly get parcels from Amazon, it's always on Prime so i'm more-or-less guaranteed YODEL. I live in Norfolk, the Yodel van turns up around 2pm each time, and are friendly. I know that Yodel's trust-pilot is riddled by 1 star reviews, but they're okay in a rural area.
Oh also, if they step out of line Amazon get informed straight away, which obviously helps.
I ordered a fabric office chair from their subsidiary, HomeOfficeWorld on the 29th of December, and as it was between bank holidays I didn't expect it for a few days. My payment was taken on the 31st, and I requested for the box dimensions from Worldstores. They quickly replied, and I was informed that the fabric chair was unfortunately out of stock. I was instantly given the option to upgrade (at no extra charge) to the leather chair, and received it today.
I was extremely worried about WorldStores from these reviews. My advice is to call them if you have any queries. They're a verified company and you're completely covered on your payment card, so you're fine to purchase from them.
Thanks for the sale, worldstores!
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