In October, I ordered a Blackmagic camera, which was not in stock, the company instantly contacted to let me know that it would not be arriving until January, They also gave me all the information that I needed to know on the camera, so I could be sure everything would work well with it and my system would be compatible. Unfortunately when the time was coming I was unable to afford the camera due to debts, and I contacted the company who kindly cancelled my order so I could order at a later date, which made everything a lot easier. The responses and actions were prompt, helpful and I'd recommend the company to anyone.
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