Missguided

I would score less than 1 star if it were possible!

My daughter asked if i could order her a skirt from misguided. After some time a package arrived, with a cardigan!

The item was sent back requesting the correct item be sent. The website says the item was being exchanged, an email in response from so called customer service said a refund was being arranged. I could expect it in 7 days. No refund i emailed to be told it had but been done and i would have the money in 5 days. Nothing........I'm now awaiting a further reply as I'm in the process of taking legal action against this poor excuse for a company.


Avoid at all costs

07 January 2013

Reply from Missguided

Hi Neil,

I apologise profusely for this error with your order. I have looked into your order and can see that a refund is being processed and will appear in your account very shortly.

Best Wishes,
Grace xx