1uke ´s profile

Reviews (5)

Ebac

Very poor quality!

I brought a Ebac 6200 dehumidifier from appliance direct in October. Its now 4 months later and still yet to have a working one. I think there has been around 5 replacements/repairs and a lot of phone calls and staying in for deliveries etc. It took nearly 4 weeks to get the first one replaced after getting shockingly bad customer service from both appliance direct and ebac. Each dehumidifier has had various different faults which leads me to think they haven't a clue how to make a reliable quality item? Even the courier drivers say they have picked up tons of these from unfortunate ppl. I asked for a refund several times but because of ebac's and appliance direct shockingly bad customer service it took nearly 4 weeks to get a replacement which then meant it was out the 28 day money back guarantee which I think they played to the tee and obviously done loads of times before.

Ebac Ltd

Very poor quality!

I brought a Ebac 6200 dehumidifier from appliance direct in October. Its now 4 months later still yet to have a working one. I think there has been around 5 replacements/repairs and a lot of phone calls and staying in for deliverys etc. It took nearly 4 weeks to get the first one replaced after getting shockingly bad customer service from both appliance direct and ebac. Each dehumidifer has had various different faults which leads me to think they haven't a clue how to make a reliable quality item? Even the courier drivers say they have picked up tons of these from unfortunate ppl.

Appliance Direct

Stay clear as when problems arise they won't help!

I brought a nearly £300 Ebac 6200 Dehumidifier in October and we are still waiting for a working one 4 months down the line.... We have had 6 replacements/repairs so far. Not one of the dehumidifiers has worked properly out the box. They are very unhelpful on the phone and purposely take there time in dealing with the replacements to play the system. It took 4 weeks and around 20 phone calls to get the first one replaced and by that time it had gone out of the 28 day full refund time span. I just want a refund so I can end this nightmare and get my money back. I'm totally fed up with dealing with the worst customer service I have ever dealt with.

Online Gold

Excellent service always been very very quick and easy to receive gold.

I have used this company lots of times and always been a perfect service and very very quick. I normally receive my gold within 20 minutes which is awesome! The process is easy and simple. Don't hesitate to use this company. I'm sure i will be again soon!

RC Geeks

Always been very helpful! . Competitive prices and excellent service

Used Rc Geeks quite a few times now and always had excellent service. They also post cool stuff on facebook and help keep me updated on Rc things. Would use again especially if they keep there prices competitive like usual and super fast delivery service.

And no I don't work for them ;-)

1uke ´s profile

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1uke
Reviewer
Male, 1979
England, United Kingdom

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