Mrs Jan Whiley´s profile
Reviews (2)
www.buyaparcel.com
Quick and great value transaction!
Bought a shower riser as mine broke and needed a quick replacement. Got here in few days and for half the price of the DIY store. Will definately deal again.
MedicAnimal.com
Had huge problem with customer service
Tried and tried to comunicate that I needed a specific coolour of the product and was originally assured this would be honoured but then could not get anyone else to understand what I needed. In the end,one member of customer service called me to apologise and put things right at no extra charge but was quite a stressful purchase.
08 January 2013
Reply from MedicAnimal.com
Mrs Jan Whiley´s profile
United Kingdom
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Thank you for your review.
We sincerely apologise for the unacceptable standard of service you received from us on this occasion. Please rest assured that measures have been put in place so that this does not happen again. We thank you whole heartedly for taking the time to contact us as it is only with your feedback that we can strive to improve and ensure that such unfortunate incidents do not happen again.
Best wishes,
MedicAnimal