Mr Mark Inglis´ profile

Reviews (1)

MedicAnimal.com

Where's my stuff?

Placed first order before christmas and still waiting, not a great start when you say to expect delivery within 2 days from your email, and 10 days later nothing.

08 January 2013

Reply from MedicAnimal.com

Dear Mr Inglis,

Thank you for your review, and please accept my apologies for this delay.

Please note that we shipped your order on Thursday 20th December 2012 and the official delivery time for Royal Mail can be up to 10 working days. I hate to have to ask for your patience but at this point in time, the order is on its way and you should receive this very shortly. If however you have not received this order at the point 10 working days has past (Wednesday 9th January), please reply stating your name and address, your order number and a brief statement declaring that you have not received the parcel through the post. Please know that this is to assist us in our claim with the Royal Mail for the lost goods so your cooperation is very much required before we can send out these items again.

Best wishes,

MedicAnimal

Mr Mark Inglis´ profile

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Mr Mark Inglis
Reviewer
United Kingdom

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