Ms Saira Ahmed´s profile

Reviews (1)

Ebookers

not happy

no detail mention about the emirates eligble fare for free room, unknowingly bookd the cheap ticket with 14.5 hours stayover in dubai . now will hv to goof around the airport for 14 hours. if i knew it ,wud not hv booked with the travel agency

07 January 2013

Reply from ebookers.com

Dear Ms Ahmed,

Our service team are always available to assist with any booking enquries 24 hours a day and if you had a specific requirement regarding the availability of a room due to the length of the layover this would need to have been notified prior to booking.

Unfortunately as the fare you have booked does not qualify for a free room it will be necessary to either spend the time in transit at the airport or our team will be happy to assist you with booking a day room.

Regards

ebookers team

Ms Saira Ahmed´s profile

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Ms Saira Ahmed
Reviewer
United States

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