Pamela Clifford´s profile

Reviews (2)

Outdoorplaydays

Absolutely fabulous company

I live in Australia, and contacted Pete and Sally Flett at Outdoorplaydays about buying a wigwam as a late Christmas gift for my small grand-daughters in the Republic of Ireland. Pete and his wife Sally were so helpful, I was in contact with them both by email and telephone. They provided a very good and fast courier service to Cork and the wigwam arrived on the day specified (much to the delight of our grand-daughters). I only wish I had discovered their company earlier, instead of originally ordering from another supplier who let me down badly by failing to deliver, as promised, for Christmas. Pete and Sally have a fantastic company which I would be happy to deal with again, knowing that I can trust them to deliver as promised, and on time.

Gltc

UNRELIABLE COMPANY - NOT RECOMMENDED

I live in Australia and my small granddaughters live in the Rep. of Ireland. I ordered a wigwam for them as a special Christmas gift and GLTC said it was dispatched on 23 November. When it didn't arrive by 10 December I contacted GLTC and they said they could only track to the N. Ireland border, and beyond that they did not know what courier company was used to take the goods into the Rep. of Ireland and therefore had no idea where the parcel might be. I was assured a second wigwam was dispatched on 11 December; however, it hadn't arrived by Christmas. I had many late night (from Australia) phone calls and emails to GLTC and kept getting assurances that the parcel would arrive on time. It seems clear to me that they were out of stock but still kept taking orders and making promises. They really led me on and prevented me going to another supplier who would have been able to deliver before Christmas. Thanks GLTC for helping to ruin Christmas Day for our granddaughters. I have now sourced another wigwam from another supplier so the children will receive a very late Christmas present from their very disappointed and upset grandparents.

Barry Vitou found this review useful

Pamela Clifford´s profile

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Pamela Clifford
Reviewer
1951
Australia

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