The booking confirmation did not arrive by email (it was not in my junk folder either). The only phone number on the website NEVER gets answered. We needed to change our return ticket but couldn't because we needed the booking reference to do so which was allegedly on the booking confirmation - which we never received. We couldn't change our ticket with the actual Ferry Company because we hadn't booked with them direct.
We are now going to have to pay for a new crossing as we are unable to amend the booking with AFerry.co.uk
We will NEVER use them again.
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