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most expensive calls ring vodaphone

i have been trying for 3 days to contact vodaphone for a dear little lady who has paid vodaphone£108-20p and just because she hasn used her phone they have taken her phone out of action, she has been putting more money on her card and didnt know she had to keep useing her phone to keep it going,as she is well over 80 and vodaphone will not answer her calls how can you get them to answer a call any help would be appreciated call07919831765.thanks will be going to localconsumer radio on monday.

Sophie Nguyen found this review useful

Bernie Deamer´s profile

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Bernie Deamer
United Kingdom