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Reviews (1)

All About Underlay

Service ok but not great. Received delivery by luck.

Service ok but nothing special. We didn't receive an email so weren't expecting the delivery luckily there was someone to receive it. Also the delivery guys grudgingly carried up to the 1st floor even though I had checked before purchasing it that this would be ok. This was particularly noticable as we've had other item delivered and the service has been much much better. Product not viewed as the carpet not due for another 2 weeks, initial view seems to be ok and what we were expecting.

08 January 2013

Reply from AllAboutUnderlay.co.uk

Apologies for the service you received. We have raised with the courier we use and awaiting a reply. We haven't sent despatch emails before - but from the end of January these are being introduced to make it clearer when to expect deliver.

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Miss Longden
United Kingdom