Simon RICHARDS´s profile

Reviews (1)

The Light Bulb Company (UK)


Order placed mid November and I only ordered items shown in stock on the website. These were replacement bulbs for a Christmas Light set.... Now early January and NOTHING has arrived yet. Had one e-mail saying items would be in stock by Mid December when I rang to enquire on 21st December I was told of the lack of stock again but not offered an expected delivery date.Although I was asked if I wanted to cancel the order.... Maybe I will get my order before next Christmas

09 January 2013

Reply from The Light Bulb Company (UK)

Hi Simon,

Please accept our sincerest apologies for not fulfilling your order to your expectations. Unfortunately we were let down by a supplier and this had a detrimental domino affect on all customers that purchased these products.
I hope that we have resolved this to your satisfaction and again apologise for any inconvenience caused.

Kind Regards,

The Lightbulb Company

Simon RICHARDS´s profile

profile image of Simon RICHARDS
United Kingdom