I booked a ferry recently and had a few issues on a small-screened laptop. I did the whole booking ok, then failed at the last hurdle. The very last question, which is just a tick-box about what will appear on the receipt - which is not really a worry - has to be ticked yes. I missed this and got an error message with an OK, which I ticked. I assumed that this was the end of the job and proceeded to make the next booking. I did this by leaving the site, as my small screen didn't show the options at the bottom of the page. I then did the second booking correctly and was not sure then whether I had successfully done the first booking. Then I had to email to check. The email bounced on a bad address etc etc.......... ps I am over 50! (but I suspect most customers are too).
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.