Mark Mc´s profile

Reviews (3)

Amazon

Appalling customer service if something goes wrong

Just made our last amazon order today. Their couriers broke our letterbox in November by ramming a parcel through the door. We chased them once a week for a follow up for 4 weeks as each time they promised an update in 2 days time, but and then complete silence.

My wife then spent 40minutes on their 0843 phone being passed through their service centre escalation chain. The result: a begrudging refund of £12 for the letterbox cover. I've placed more than 200 orders with them in the past 3 years, but am so disgusted with their empty promises to address a simple injustice that I'm now done with them. They have a lot to learn about customer service. Grrr.

ner0and Josh King found this review useful

MADE.COM

Great design at very appealing price

I bought a Elgar sofa after checking out the Notting Hill showroom, and visiting many other stores. Nowhere compared for the quality design at the affordable price. Hats off!

IronmongeryDirect

Lots of choice

Plenty of specialized ironmongery products, and rapid delivery.

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Mark Mc
Reviewer
London, United Kingdom

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