Gillian´s profile

Reviews (2)

Pet Supermarket

Delivery was fast

Goods that I ordered came as requested. Tried dog coat on....was way too tight on her hind legs so packed it back up immediately. Was only out of the bad for around 3 - 5 mins max. Was told coat was not resaleable. If there was anything wrong then what? Was never told what was wrong. Waiting for reply to email. Would never order anything other than food from them again.

16 April 2013

Reply from Pet Supermarket

Dear Gillian,

I have looked into this matter for you and the reason why you have been offered a refund as a voucher is because you returned the coat completely covered in dog hairs. The coat is now in non resalable condition. I can see that my colleague contacted you on 14.04.13 via email to notify you.

Customer Service


Excellent All Round Service And Value For Money!

Fast delivery, well packaged and a lot cheaper than anywhere else!

Gillian´s profile

profile image of Gillian
United Kingdom