Jaq Okach´s profile

Reviews (3)

Watch Shop

Best watch seller so far.

I have bought from them twice over the last year and I have been quite pleased with the website, items bought, price and delivery. I would recommend them to anyone.

Very

They are ok but felt forced to pay for next day day delivery which I did not need.

Delivery seems to always be the problem with them, I have had good returned to very because the courier "could not find my address" despite on part of the order being delivered to the same address, could not figure why the order was split into two and one delivery could not find my address- I returned everything.
Also paid for next day delivery which I did not need or actively request for. You should watch out for this.

17 September 2013

Reply from Very.co.uk

Hi Jaq,

We're sorry you've been having trouble with your deliveries and returns. If you would like to email us at Network@VeryHQ.co.uk we will be able to take a look into this for you.

Many thanks,

Greg
Very Network Team x

ValueBasket.com

AVOID AT ALL COSTS! LOW PRICES NOT WORTH THE TROUBLE TO GET YOUR PURCHASE!

Still waiting for a Christmas gift (Samsung tab 2) bought on 17th Dec 2012. They failed to deliver it by 3rd of January and when I returned to work and requested that they send it to my work address, they have refused to do so unless I provide them with a utility bill showing that my office is my residence which it isn't and my order has now been on hold despite an email saying that they will still deliver it to my address even if there is no one home to receive it.
There should be a law against such companies who hold orders long after the advised delivery date. They should also pay interest on the weeks they have held the money and prevented you from getting it elsewhere and any other costs incurred due to choosing to buy from them. AVOID VALUEBASKET! You have been warned.

Chris Chamberlain found this review useful

08 January 2013

Reply from valuebasket.com

Hello Jaq,

Thank you for your review, and we do apologise for the delays with your order.

To clarify our request and any misunderstandings, we actually just needed a utility bill for your billing address and not your office just so we could ensure that the request was authorized by the purchaser (with the billing address in this case being your home address and not the office address).

With that said, we will go ahead and ship the order to your office as we confirmed earlier by email. Hope this helps.

Kind regards,

Angel Liu
ValueBasket.com



Jaq Okach´s profile

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Jaq Okach
Reviewer
1980
United Kingdom

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