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Reviews (1)

Lipsy

NEVER RECEIVED ORDER, NO REFUND, STAY AWAY!

I placed an order on 08/30 dispatched on 08/31 and as today 09/29 I never received the order. I asked to be refunded to the customer care and they replied I need to wait until 10/13 before they can claim the parcel lost. Are they mad or what??? I'm amazed they're still in business with this crap customer care policy.
Anyway I asked a chargeback to my CC company and hopefully will have my money back asap.
I'm located in northern Italy and it's a real shame that for the expensive amount of £ 8 they do not offer a trackable reliable shipping service but a totally crap shipping.
NEVER AGAIN! worst online purchasing experience ever!
TOTALLY AVOID THEM!

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Stefy
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Female
United Kingdom

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