Gordon Mills´ profile

Reviews (1)


Yeah you'll be hungry all right!!

After a hard day at work I ordered an Indian takeaway using Hungryhouse as I was too tired to go out and also didn't have any cash on me. This was Friday evening at about 19.15 from The Curry Club in Forfar. It had not arrived by 2100 so I called the restaurant. The owner did not have a clue what I was talking about and said he had never heard of Hungryhouse!
I emailed Hungryhouse and explained the problem, and recieved an automated response telling me that they would get back to me within two days.
Anyways, out of the blue at 2200 there's a knock on the door and halleluja it's my takeaway. I dont know what the problem was but two hours and forty five minutes is way too long. I could have called them and it would have been there in 30 minutes.
Might try Just Eat next time to see if they are less useless than Hungryhouse.

PS the food was excellent....

Jim Barrow found this review useful

08 January 2013

Reply from hungryhouse.co.uk

Dear Gordon,

We are very sorry to hear that you have had an unpleasant experience using hungryhouse, as we strive to provide only the best service to our customers. Our team of dedicated customer service agents have looked into the matter and they have responded to your email you have sent to us. If you have any further questions you can contact us on 0800 612 3333 (toll-free) or you can write to us to help@hungryhouse.co.uk.

Best regards

Your hungryhouse Team

Gordon Mills´ profile

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Gordon Mills
United Kingdom