Stefan Richards´ profile

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An incredibly trust-worthy, speedy and cheap service! Words cannot describe perfection.

I have never seen as much care and attention put into making sure that customers are the first priority in any retail website as I have with

The website is friendly, attractive and incredibly easy to browse, the products are always up-to-date with the latest releases, pre-orders and exclusive DLC, the prices are cheaper than anywhere else I have ever seen, and most importantly of all, the quality of each and every item is just as you would expect; perfect. I have only ever had one issue when buying something from them, and unfortunately the situation was well out of their control and (not surprisingly) due to The Royal Mail. However, effortlessly and quickly solved this problem straight away, of course.

Not to mention their delivery times would be blasphemous. I have often been shopping in the late afternoon browsing the internet for a new video game or accessory etc. and I have never been so amazed with the service; I once ordered something at 4pm and it arrived the following morning. When their motto is "5-minute-dispatch" you know it's true. In regards to pre-orders, their pre-ordering system is uncomplicated and simple; I have often received games 2-3 days before the release date due to their speedy and quick delivery services! One small feature that I think is the cherry on the cake however, is the fact that their in-factory cameras will photograph your package once it has been processed and that photo will be uploaded to your account so that you can view your package. Although this doesn't increase delivery times, it is just a pure example of how much care and attention take when dealing with orders, it adds a personal touch to each order.

Their online points system is a fantastic, and great way to build up discounts just by shopping. I bought a new 3DS XL from their site and managed to get £10 off of my price just because I have bought items from in the past; personally I think that is incredible, although there are many shops that do this, it is rare to see an online video game retailer do this, and it is a breath of fresh air. I can now earn points, get discounts whilst still getting the best prices!

Whenever I order a game, or someone asks me where they should order a game, I cannot praise any higher. They are the perfect video game retailing site, and I will be using them for as long as I am physically able to.

Thank you ShopTo.

Stefan Richards´ profile

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Stefan Richards
Male, 1990
United States