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Reviews (1)

City Link

Avoid, slow and no response to complaints. Very poor service!

Avoid this courier service like the plague as said by another reviewer. My delivery was supposed to arrive between 8.30 and 5.30pm on 3rd january 2013. Waited in all day it didn't arrive.

Sent complaint in that day via their website which says they will respond within 1 working day.

Next day waited in all day, no delivery and no email or phone call to explain why? Sent fuher complaint in to website, still no response 3 days later.

Appalling customer service, they deserve to go into administration the way they treat customers.

Perhaps tomorrow someone may decide to call me or perhaps I may even finally get my parcel. Won't hold my breath though!

Claire Phil Richman´s profile

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Claire Phil Richman
Reviewer
1977
United Kingdom

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